You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
A reputable MNC is looking to hire L2 Network Engineer (Network Deployment - Troubleshooting - Support) to provide... both onsite and remote technical support to clients. Responsible for supporting and maintaining network systems to ensure smooth...
and Microsoft Cloud solution) from client perspective. Manage incident tickets and provide L1/L2 technical support via phone... for both spoken and written, Bahasa Malaysia is plus point. Have Good Communication Skills for client interactions and support...
Responsibilities Provides technical advice and support to Level 1 and 2 Engineers. Customer support on-site and off... (if required). Reviews and highlights project deployment risks. Conducts technical sharing with L1 and L2 engineers. Requirements Diploma...
guidance and mentorship to L1 and L2 engineers Facilitate knowledge-sharing sessions, support skill development.... You will be leading the design, deployment and support of complex network solutions Act as a subject matter expert, providing strategic...