technical leadership and training for new and existing products / clients within technical area Assess technical competencies... of team, gauge training needs (providing training is already included, assessing team is not) Provide escalation support...
Support Specialist The opportunity We are building a team of L2 Technical Application Support Center in Manila. The... candidate will be required to perform technical production support activities on in-scope applications. Scope of production...
in resolving a ticket. All actions taken by QM should lead to shorter resolution times and higher CSATs. Push for resolution old... activities for new process and new starters. Attend and participate in regular swarming sessions. Lead implementation...
The Lead Specialist role sits within Service Improvement team, which is the Change leg of Customer Support. We are the... closely with Customer Support Desktop Technical team and help to achieve their goals and enhance overall Customer Experience...
Job Description : OSF Digital is a leading digital transformation specialist and trusted Salesforce partner for over... about requirements\risks\quality of the project Ensure that the technical team follows the principles and directions defined by the...
Lead you will: Provide an active support to the RBM in channel engagement by driving conversations with the technical.... Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving...
Job Description The Tax Lead will provide technical excellence and quality assurance on tasks undertaken by a team... to deliver the client work requirements. Also, to lead the delivery of high-quality technical client work requirements and ensure...
The opportunity We are seeking a highly skilled and experienced Meeting Technical Specialist to join our Enterprise... of experience in a technical support or technical customer service position 3 or more years of experience with implementation...
in the Asia-Pacific region. Organizational Setting and Reporting Relationship The position of IT Specialist (Technical.... You will be based at our Headquarters in Manila, Philippines and will report to Director, ITOP. Your Role As IT Specialist (Technical...
JOB DESCRIPTION: APAC Technical Support is one of several Technical Support Groups that has been strategically placed... role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools...
Business Support Specialist Location: Ortigas, Pasig Work setup: Hybrid TL: 1HC (Midshift) Agents: 9 HC (3... Dayshift, 3 Midshift, 3 Nightshift) Job Description Team Lead - Qualifications: Must have 5+ years of experience...
Specialist The opportunity We are building a team of L2 Application Support Center in Manila. The candidate... will be required to perform technical production support activities on Java and/or Cobol-based applications. Scope of production activities...
About the job Customer Support Specialist Want to be part of the fastest-growing startup at the intersection... of Retail, Fintech, and Data? Qashier is looking for a Customer Support Specialist to support our growth! We are a dynamic...
About the job Customer Support Specialist Want to be part of the fastest-growing startup at the intersection of Retail..., Fintech, and Data Qashier is looking for a Customer Support Specialist to support our growth! We are a dynamic and fast...
and troubleshooting technical issues, and providing assistance to our end-users. To ensure success as an IT Support Specialist... of experience as an IT Support Specialist supporting Mac and Windows operating systems. Exceptional ability to provide technical...
Description & Requirements A Senior IT Support Specialist will be part of Global Service Desk, providing Tier 0... to Tier 2 technical support assistance and troubleshooting to Infor professionals. Support will be provided remotely via voice...
and customer-focused Tier 1 End User Service - Chat Support Specialist to join our End User Services team. This position... specializes in providing technical support via Virtual Tech Bar (VTB) live chat while working in close collaboration with our Tier...
and customer-focused Tier 1 End User Service - Chat Support Specialist to join our End User Services team. This position... specializes in providing technical support via Virtual Tech Bar (VTB) live chat while working in close collaboration with our Tier...
and customer-focused Tier 1 End User Service - Chat Support Specialist to join our End User Services team. This position... specializes in providing technical support via Virtual Tech Bar (VTB) live chat while working in close collaboration with our Tier...
and customer-focused Tier 1 End User Service - Chat Support Specialist to join our End User Services team. This position... specializes in providing technical support via Virtual Tech Bar (VTB) live chat while working in close collaboration with our Tier...