Provides point of contact for process related questions or issues and facilitates process related meetings such as Daily operations, Change Advisory Board, Problem Review Board, etc. Ensures contractual service support requirements are und...
Acknowledge and provide first line support for end user IT service requests/tasks, incidents and queries reported via... Telephone, Email or ITSM tool (ServiceNow) 2. Provide first level support for all company owned end user IT devices. 3. Log...
Engineer Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data... industry! Your key responsibilities In this junior to mid-level role as an Identity Developer / Engineer you will aid in the...
/ Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work... and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports...