building. Key job responsibilities As a Manager, Business Intelligence Engineer (BIE) on the Amazon Stores Customer Service... that will impact business decisions to improve customer experience within the Global Customer Service Concessions Team. The Global...
. We are seeking a Business Intelligence Engineering (BIE) Manager who is passionate about leveraging data to drive insights, optimize...DESCRIPTION Come join the Amazon Key team and help transform the customer delivery experience at scale! Key...
DESCRIPTION The Amazon Stores Customer Service (CS) Concessions Product and Tech team builds, maintains, and scales... strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, as well...
across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager.... You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts...
intelligence (AI) product suite designed to serve our delivery drivers from Amazon's Flex mobile app and our customer service..., Amazon Flex and SDS business and operations strategy, and the Amazon Customer Service and Last Mile technology landscapes...
Senior Product Manager to conceptualize, drive, and deliver the strategy and product roadmap for Amazon Cognito. In this role... impact roadmap of features that simplify how customers use Amazon Cognito. You will work backwards from the customer...
to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years... of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale...
across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager.... You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts...
that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result... of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service...
actionable insights for business users via analytics and artificial intelligence, predicting customer intent automatically... that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated...
and reliable service, meeting the needs of Amazon business and its engineers. - Continuously and reliably delivering high quality... technical solutions to delight your customers. - Operating a critical service for Amazon - Creating annual plans for the...
DESCRIPTION At Amazon, we're working to create the most customer centric company on Earth. To get there, we need... and reporting processes Partner with the central Business Intelligence team to standardize and centralize key business performance...
to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers...DESCRIPTION The Amazon Customer Experience Metrics (CXM) team's mission is to build a company-wide view of customer...
its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon... that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated...
DESCRIPTION Amazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service... (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the...
have in Alexa, rarely are two days the same. You are a business owner, customer-facing representative for the service, and the point..., design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow...
DESCRIPTION The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent..., customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions...
of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest... at Amazon scale. Collaborating with customers, stakeholders, and engineering teams you will set clear goals, priorities...
content strategy in alignment with engineering product strategy. - Be the first “customer," providing technical feedback...'s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations...
(UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon... exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may...