customers. They will be the voice of Hopper within the 3rd party call center. The Manager, Service Operations (Back Office.... The B2B CS Operations Manager will have an integral role in driving customer happiness and reducing Hopper's cost to serve...
of systemic fixes that address reliability (problem management) Grows relationships: Partners with Service Delivery Manager... Service Delivery Manager / Customer Experience Manager / Project Manager IT Delivery Manager / Technical Leads / Workstreams...
efficiency, digitization of back office processes across Customer Service, Recon, Verifier, L2 Support as well as provide support...About the job New Initiatives Operations Project Manager Digital Products and Channels Operations Head, the...
Customer Service Excellence Manager is responsible for ensuring the smooth and regionally aligned running of all operations... travel settings and preferencing Knowledge of TMC front, mid and back office systems Demonstrate an understanding...
service IV. Other Attributes Proficient in using Microsoft Office applications Advances Excel skills (v-lookups, pivot tables... will report directly to the Supply Chain Assistant Manager, Shared Services, and manage the sourcing of the assigned non-food...
Accountable for controlling the service operations KPIs in weekly Traction Control calls with Maintenance Operations Manager... that sales leads are converted to opportunities, tenders and orders by the back-office in time, and responsible for supporting...
Services will report directly to the Supply Chain Assistant Manager, Shared Services, and manage the sourcing of the assigned... non-food and food products and services as per hotel, F&B, Casino operations, and project development requirements. He...
operations; sales products, promotions or contest mechanics; and processes of back-office departments that can arise on a daily... upkeep of branch office operations and reports any problems or concerns to channel management. 10% Specialized knowledge...
(front, middle, back office), thorough understanding of IT processes and software solutions. You should have preferably... their own destiny and make a positive contribution to the world of banking and society. THE ROLE As the Sales Manager...
with Operations, Member Satisfaction, Finance, Client Services, and the wider Product, Tech and IT teams, you will: Own the Service... you to balance your home and office life seamlessly. We value the importance of rest and giving back...
the PA&B Service Delivery Manager in achieving exceptional client service to the region and cost effectiveness The PA&B... Delivery Manager to improve processes and deals with issues Communicates fully to the PA&B Service Delivery Manager...
services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award.... Position Summary We are looking for a highly skilled and experienced Client Onboarding Manager to join our Client Management...
. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many...Global Payroll Manager Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the...
veteran status. : Position: Philippine sales manager :1 ( ) Location: 1 (base at Manila) : Report to:Deputy GM-Overseas...-on in sales, business development and/or marketing. Good command of Chinese apart from local Philippine. , Windows/Office Good...
. Configuration Success Team Manager - Manila, to be in the office 2/3 days per week. Working Hours: 3pm to 11pm Monday to Friday... for meeting SLA and KPI targets in a high-volume, back-office environment. Communicate effectively with stakeholders across the...
. Desired: 1. Knowledge and experience with Insurance Contact Center and Back-Office Operations 2. 2. Project Management...Project / Service Delivery Manage a team of eLearning designers and developers to conceive, design, develop...
Supervise the day-to-day operations within the team (briefings, team building ) Manage the integration of new joiners and help... manager to assign responsibilities. Transmit product training to sales staff. Share ideas regularly and follow up the tasks...
and efficiently managing the CDD risk and operations of said scope. CDD Retail comprises of the Private Individuals; Small & Medium... segments and journey types. The Scope Of The Role Includes Accountable & responsible as service provider for service...
with Insurance Contact Center and Back-Office Operations 2.. Certified LEAN Six Sigma Blackbelt Minimum Hiring Requirements... experience in leading process & performance improvement projects for customer service operations in the insurance, BPO...
AMs, Operations Head, Business Development, and Product Manager to identify opportunities and grow managed client accounts...POSITION OVERVIEW The core mission of the Gateway Support Specialist is to support our client(s) with all their back...