Job description: Job Summary We are looking for Service Delivery and Change Manager who will establish the offshoring... Responsibilities Relationship Management Manage service delivery and client relationship with decision makers. Foster collaboration...
and compliance requirements. Mission Statement: The Service Desk Service Delivery Manager will be accountable for the execution... and Operations (GIO) Service Desk Service Delivery Manager will manage the day to day operations within the remote support...
Tracking (Internal orders/ WBS) M&S reports & analyses Main responsibilities: Service Delivery: Accountable for the... management teams, and other relevant stakeholders and act as the representative of the service delivery team Attend...
, Outdoor Activities) Gym, Dental, Optical Responsibilities: ENGAGEMENT REQUIRMENT Report to the AMS Senior Manager Lead, engage... groups to forge collaborative consulting services Collaborate with Operation Manager on demand and capacity planning, process...
-oridinate actions and responses Liaise with internal departments to initiate and manage change to better service World Courier... and Responsibilities: Customer Service Answer all incoming telephone calls with the standard World Courier greeting and transfer...
approaches of business process change in order fulfilment processes. Implement business process improvement solutions to achieve... effectiveness in customer service operations. Always maintain customer focus, strive to exceed customer expectations wherever...
Fluent in Mandarin and English in written and oral. Minimum of 2 years of experience in customer service, training... to feedback and flexible to change Highly organized and detail oriented with a focus on quality, process, trends, and root cause...
Manager in KL, Malaysia! Role Description & Responsibilities Your specific responsibilities will include, but not limited..., excluding India. Partner with APAC T&E Senior Manager to implement value-adding process improvements & technological innovations...
Manager in KL, Malaysia! Role Description & Responsibilities Your specific responsibilities will include, but not limited..., excluding India. Partner with APAC T&E Senior Manager to implement value-adding process improvements & technological innovations...
matters. Ensure service delivery meets defined objectives in service level agreement and KPIs for process efficiency...The AR Collection & Credit Risk Team Manager is part of the Accounts Receivable (AR) team of the GBS APAC center...
creation/change request processed should be ensured. Actively work or establish partnership with various internal or external... or across a large business area. Continuously strengthen the compliance culture within the team by ensuring that the delivery...
in managing service delivery of global or regional payroll processes. Technical and business knowledge of Payroll Tower... Services (GBS) model, delivery of payroll services and process improvement to deliver better employee experience, enhance...
management. Experience managing service delivery of global or regional payroll processes. Technical and business knowledge... of Payroll Tower Experience in service delivery in a GBS environment, managing through stringent SLAs. Experience to organise...
changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering... the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member...
750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world...'s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology...
and clinical teams to drive complex transformational change, implement innovative strategies, streamline patient-focused care... personnel in assigned customer accounts. Coordinating the involvement of company personnel, including support, service...
priorities and within relevant legal framework. Service Delivery Drive the prepararation of accurate, transparent, relevant..., all of which have relevant strategic influence globally. The role also includes center-wide governance of the shared service center as member...
and clinical teams to drive complex transformational change, implement innovative strategies, streamline patient-focused care... personnel in assigned customer accounts. Coordinating the involvement of company personnel, including support, service...
Manager, Associate Specialist STS Service and Relationship Delivery Tier2 Support is accountable to support STS related... STS Service and Relationship Delivery. Reporting to the STS Service and Relationship Delivery (SRD) Tier2 Support...
-to-market field force in such clients; and we are now making a step-change our capacity by inducting senior enterprise... attributes expected in this role. What You'll Be Doing Key Responsibilities: Support the client manager in five areas - Account...