JOB TITLE: Member Care Rep II DEPARTMENT: Member Care STATUS: Non-Exempt JOB CODE: 1765 BPAY SCALE... and provide guidance to Member Care Representative. Assist with new hire training, completing side by side training...
JOB TITLE: Member Care Rep 1 DEPARTMENT: Member Care STATUS: Non - Exempt JOB CODE: 1750 PAY SCALE... and efficiently. Demonstrate an understanding of the member’s needs, concerns, and frustrations by responding with care and concern...