Job Description: As a Tier 2 NOC Associate, you will be responsible for providing technical support to our global... client base. Our 24/7 NOC monitors and remotely troubleshoots a diverse list of hardware manufactures using standard...
Job Description: ROLE SUMMARY: The Tier 2 Technical Support Specialist responds to service tickets and requests... for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software...
ROLE SUMMARY: The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote... network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application...
you to apply. Key Responsibilities: Lead the diagnosis and resolution of complex network issues escalated from T1 and T2 support..., and troubleshooting guides. Act as a technical escalation point for the NOC support team, providing real-time guidance and support...