(processing) to ensure the communication meets quality assurance standards set ● Document quality issues and performance... as required ● Facilitate proactive solutions by collecting and analyzing quality data ● Develops quality assurance plans by conducting...
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, Quality Assurance, and Customer Service Agents, ensuring efficient operation in all aspects of the call center. Strategic..., and other activities. Quality Assurance: Monitor the team's involvement in Quality Service Management and Assessments, ensuring high...
requiring Korean bilingual support Task Specific Strong communication skills (verbal and written) in English Korean... and other miscellaneous administrative tasks. As a Korean speaking consulting senior member in EY, you'll work as part of a team to help...