Job Summary: The QA Analyst will be responsible for ensuring the quality and accuracy of customer interactions within a financial... , and experience in quality assurance within a call center environment. Key Responsibilities: Monitor and evaluate customer...
, achieving KPIs, and aligning with the company's mission and values. What You Will Own Reporting to the Quality Assurance (QA..., preferably in a contact center environment. Previous experience in a quality assurance or coaching role is highly desirable...
The Quality Assurance Analyst is responsible for: Ensuring that the goods produced adhere to established quality... in the implementation of quality control programs, and assist as well in the preparation of training manuals and quality...
Job Description: The Quality Assurance Analyst is responsible for ensuring that products and services meet the..., Engineering, or a related field. Experience: Minimum of 2-3 years of experience in software quality assurance or a related field...
Job Description: Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance... to company policies and procedures. This individual will assist in developing, creating and implementing NOC quality processes...
quality compliance within the account. ͏ Responsibilities: Audit the number of cases / calls as mandated by the client... calibrations sessions both internal and with the clients. Collaborate with supervisors to share quality performance issues...
quality compliance within the account. ͏ Responsibilities: Audit the number of cases / calls as mandated by the client... calibrations sessions both internal and with the clients. Collaborate with supervisors to share quality performance issues...
quality compliance within the account. ͏ Responsibilities: Audit the number of cases / calls as mandated by the client... calibrations sessions both internal and with the clients. Collaborate with supervisors to share quality performance issues...
feedback to improve quality. Monitor compliance with established processes, policies and guidelines. Share report... and analysis based on quality audit results. Analyze information and utilize to build recommendations to reduce errors and improve...
Work Setup: Onsite (Cebu) Work Schedule: Shifting schedule; No fixed weekends off Requirements: At least 2 years of customer service experience At least 2 years of Ops QA work experience Education: Open to high school graduates and ...
The Quality Manager is responsible for managing the overall QA Operations for multiple programs across all sites.... Responsibilities Supervise Quality Supervisors and a team of Quality Analysts Provides developmental feedback, and formal, fact-based...
location QUALIFICATIONS Bachelor's/College degree At least 2 years of experience as a Quality Analyst in a BPO setting... in technology and how it is changing the world of work With at least two years of Quality Assurance experience....
in software quality assurance or a similar ro l e Experience with testing tools such as Selenium, JIRA, TestRail, or simil a r... pipelines and DevOps pract i ces If you are passionate about quality assurance and want to be part of a dynamic team...
, Information Technology, or a related field. 2+ years of experience in software quality assurance or a similar role. Experience... about quality assurance and want to be part of a dynamic team, apply today!...
+ years of experience in software quality assurance or a similar role. Experience with testing tools such as Selenium, JIRA... testing. Knowledge of CI/CD pipelines and DevOps practices. If you are passionate about quality assurance and want...
Job Profile PROCESS OPTIMIZATION ANALYST/ENGINEER Work arrangement: Hybrid (PH night shift) Work location: IT Park..., Cebu Job Summary GENERAL DESCRIPTION: As a Process Optimization Analyst member at Qualfon, this position will facilitate...
quality assurance and process documentation and define Key Performance Indicators (KPIs). The successful candidate will assist...POSITION SUMMARY Call Center Data Analyst is critical in making and preparing operational analysis of data...
Action) control in relation to QA (Quality Assurance) activities to ensure financial accuracy and compliance. Key... insights that support business decisions. Quality Assurance & Control: - Implement and manage Corrective Action (CQ...
Quality Assurance: Ensuring accuracy, consistency, and reliability of datasets Analytical Thinking: Strong problem-solving... techniques and ETL processes to ensure data quality and integrity. This role also requires the ability to design and manage data...