staff Real Time activities across all queues to investigate agents in extended call states. Report and track performance...Real time steering and skilling of Customer Service Agents (CSA) driven by the real time trends to meet defined...
Real time steering and skilling of Customer Service Agents (CSA) driven by the real time trends to meet defined... performance targets daily (Service levels, abandoned rate, average handling time, Average speed of answer and queue accessibility...
Real time steering and skilling of Customer Service Agents (CSA) driven by the real time trends to meet defined... performance targets daily (Service levels, abandoned rate, average handling time, Average speed of answer and queue accessibility...
at Consultant level Extend support. - Make real-time call outs on performance and staffing level to floor supervisors... customer life cycle. Job Description: Leads in this role get to: - Be the expert: Monitor queues in real-time to identify...
& Shrinkage and correlate with non-adherence at Consultant level Extend support: Make real-time call-outs on performance... expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level...
are reflected real time Analyze documents and make changes according to set guidelines or methodologies Participate in meetings... primary responsibility of the Research Analyst (RA) is to conduct extensive research from different sources including press...
Summary: The IT Audit Analyst will perform real-time systems implementation readiness assessments, support SOX 404... & operational assurance. Major Duties/Responsibilities: Perform Real-Time Systems Implementation Readiness Assessments...
Analyst 1 - Hybrid based in Taguig. Being part of our team means that we’ll provide you with the resources to meet your unique... advocates, confidential counseling and more. Coverage varies by country. We believe all parents deserve time to adjust...
Analyst 2 - Hybrid based in Taguig. Being part of our team means that we’ll provide you with the resources to meet your unique... advocates, confidential counseling and more. Coverage varies by country. We believe all parents deserve time to adjust...
in the area are directly affected by the performance of the individual. Change Management Delivery – UAT Analyst The... to join our team as Assistant Vice President, Change Management & Enhancement - UAT Analyst (Internal Job Title: Assistant Vice...
Job Description: Chevron is accepting online applications for the position of System Support Analyst located... in Makati City, Philippines through February 21, 2025 at 11:59 p.m. PH Time. Join our Team Chevron invests on its people...
Analytics Customer Analytics Data Visualization Statistical Analysis Predictive Modeling Operations & Support Analytics Real...-Time Data Monitoring Dashboard Operation Report Generation & Distribution Data Quality Monitoring Basic Data Collection...
and informed. Furthermore, the Business Analyst works on projects and performance management initiatives in support of the Head... in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process...
Join Marcura as a Laytime Analyst - A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded... global shipping industry. We achieve this by putting our customers first and creating innovative solutions that make a real...
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real... where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re...
events in real-time to detect and respond to threats. You will manage small to medium Networking projects within area..., quality service to the business You must have an effective organization & time management skills You must have good project...
in real-time to detect and respond to threats. You will manage small to medium Networking projects within area..., quality service to the business You must have an effective organization & time management skills You must have good project...
Reporting Tools: Use advanced Excel skills to automate reporting on talent agent activities, ensuring real-time data accuracy...Key Responsibilities Reports to: Chief People Officer Talent Agent Performance Analysis: Conduct in-depth data analysis...
Philippines, offering you a real opportunity to further develop your abilities while working alongside a diverse and cohesive team..., testing & implementation Work with IT and data engineering teams to integrate, monitor and optimize the performance of BI...
Philippines, offering you a real opportunity to further develop your abilities while working alongside a diverse and cohesive team..., testing & implementation Work with IT and data engineering teams to integrate, monitor and optimize the performance of BI...