with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level... of Call Centre Services, and update patients' data when required. Requirements Minimum GCE 'N' / 'O' Level / NITEC...
/call centre and to assist the DDR Manager and the Nurse Clinician in the daily running of DDR. This includes ensuring...) Prior Experience in patient service in Hospital settings is an advantage Good communication and interpersonal skills...
Handles customer enquiries or concerns. Uses company resources, call centre policies and procedures to provide complete... or Manager. 6) To contribute as part of a team to deliver contact centre goals of TSF 80% in 20s and 85% or higher in call...