, and off-site storage administration. Be able to troubleshoot both Mac and Windows OS Other Job Functions: Cross train... with disaster recovery and planning concepts. Excellent verbal and writing skills Be comfortable to work on Windows and Mac...
) Computer Associate Software II, to function as Senior Desktop Support Specialist, who will: - Troubleshoot and/or triage... all problems related to Windows desktops, laptops and MAC devices. This includes connectivity to network, resource conflicts...
, Windows 10/11, Jabber, Cisco AnyConnect, Z Scaler, VPN, and Dell/Mac/Apple hardware. Prior experience in Executive IT Support..., particularly in supporting a CEO or chairman's suite, senior managing directors, and Board of Directors within the financial sector...