: We are looking for you as a new colleague for our qualified IT Service Desk. In this role you identify yourself as SPOC (single point of contact... and interactions in the ITSM system (IT Service Management) as well as proper analysis and efficient escalation or resolution of the...
: We are looking for you as a new colleague for our qualified IT Service Desk. In this role you identify yourself as the accountable person for the IT... knowledge database. As a senior professional you: Design & implement the look and feel of the IT knowledge database...
Implementation of innovative & technical improvements to improve product- and team capabilities and service levels Professional IT... Technology/ -Engineering or an apprenticeship as an IT specialist In-depth IT service management expertise, supported...
(e.g. Cobit, ITIL) and with our core service providers for seamless process execution. It is important that you provide... us in managing IT governance topics across the entire IT organisation in order to leverage our competitive advantage...