). Minimum of 5 years of experience in a service delivery, client management, or operations role. Proven experience in client... catch-ups with clients to assess service delivery, gather feedback, and discuss areas for improvement. Build and maintain...
. Client Engagement and Feedback: Schedule and lead regular catch-ups with clients to assess service delivery, gather feedback... of experience in a service delivery, client management, or operations role. Proven experience in client qualification, onboarding...
. What will you do? Co-ordinate and resolve day-to-day service issues to provide service continuity. Improve service delivery through... in leading a team of IT Service Desk and/or IT Operational department within a complex multi-location business. At least 2 years...
continuity. Improve service delivery through identification and resolution of service deficiencies. Ensure that there... Required: Demonstrated experience in leading a team of IT Service Desk and/or IT Operational department within a complex multi-location...