service delivery of all technology solutions and products to clients, through effective project management, service metrics... resources for the client. ͏ Do Oversee and manage service delivery by meeting all contractual/ SLA commitments Contract...
, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers...-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget...
of Delivery Head. In this role, you will: Lead all aspects of the Global Managed Print service, delivering the highest... standards of customer service through a fully managed outsourced solution with our global print supplier (HP). Build...
different service delivery approaches that best suit IT application’s life cycle and contribute to the implementation of policy... and where industry innovations are along the maturity lifecycle, choosing the right balance between compliance requirements and delivery...
and support other team members Business Strong Service Delivery attitude. Provide input and implement solutions to drive the..., development, unit testing, deployment and short-term warranty support. He/She also supports deployed integrations as a Level 2 /L3...
. How will you make an impact? * Lead and mentor a team of Cloud Operation Engineers and build L3 product knowledge by daily tracking... troubleshooting, remediation, and root cause analysis of production issues. Lead from front of fostering a culture of innovation...
escalated to development/L3 within defined SLAs Execute Service Requests Ensure the best practices implementation based...Job Description: Job Title- Engineer Location- Pune, India Role Description The Dev/L3 Engineer...
Owner (ITAO) has sound IT risk management skills. They follow one of several possible service delivery approaches... Description The Lead Technologist supports the technical infrastructure required to supply IT services to the bank. They are involved...
) has sound IT risk management skills. They follow one of several possible service delivery approaches, acknowledge interference...Job Description: Job Title: Senior Technology Analyst, AVP Location: Pune, India Job Description The Lead...
Job Description The Lead Technologist supports the technical infrastructure required to supply IT services to the bank. They are involved... support in outage coordination. The Lead Technologist is counted upon to provide technical guidance and recommendations...
platform which will provide digital customer service experience where customers can interact with ease and simplicity. Delivery... standardisation where possible. The team lead manages delivery of other members of the team and assigns their work where applicable...
member in the Application Management and L3-Support-Team, you will be a primary delivery agent in this area and will give... management skills. They understand the different service delivery approaches and the interference with the IT application’s life...
Description The Corporate Bank Technology team have an established Digital Service Manager programme (DSM) to implement a new... transformational platform which will provide digital customer service experience where customers can interact with ease and simplicity...
Branch Technology : This team is responsible for end-to-end delivery of book of work (BoW) for the applications used in India... Branch and provide L3 technology support post go-live, ITAO, TISO activities, Audit, SII, Risk BoW etc. The applications...
, Reporting tools such as Splunk. Knowledge and experience of using agile delivery methods and tools to implement both tactical... of managing an agile infrastructure support team Strong interpersonal skills - ability to influence, lead and drive teams...