: Empower AI: Empower AI is looking for a self-driven Service Delivery Manager (SDM) with a desire for success and a relentless... processes that yield improvements to customer experience. Responsible for leading IT service delivery with an emphasis...
Empower AI: Empower AI is looking for a self-driven Service Delivery Manager (SDM) with a desire for success... for delivery and ownership of holistic customer service offerings. Ensures that policies and processes are in place to deliver...
/A), Service Level Agreements (SLA). Cyber Defense Operations (CDO) Support. Provide sufficient staffing to maintain on-site... or specific Advanced Persistent Threats (APT), (attempted exploits/attacks, malware delivery, etc.) on Army networks. In support...
/2025 Salary $15 - $15.25 per hour Hour Pay will be determined by the Hiring Manager based upon experience... between 0-40 hours per week. Includes Holiday's and Weekends. Service Competitive Promotion potential None Job family...
- $15.50 per hour Hour Pay will be determined by the Hiring Manager based upon experience and education. NAF pay setting rules...'s and Weekends. Service Competitive Promotion potential None Job family (Series) Supervisory status No Security...
service delivery processes Establishes guidance for Operational Frameworks and Practices (e.g. ITIL, PMP, Agile) Oversees.... Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager. Highlights...
service delivery processes Establishes guidance for Operational Frameworks and Practices (e.g. ITIL, PMP, Agile) Oversees... and standards. Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager. Highlights...
contract site, to include service delivery, technical matters, and business processes. The Installation Lead reports directly... to the Regional Manager/Alternate Program Manager/Program Manager. In this role, you will: Serve as the BDE Lead SCC...
contract site, to include service delivery, technical matters, and business processes. The Installation Lead reports directly... to the Regional Manager/Alternate Program Manager/Program Manager. In this role, you will: Serve as the BDE Lead SCC...
/A), Service Level Agreements (SLA). Cyber Defense Operations (CDO) Support. Provide sufficient staffing to maintain on-site... or specific Advanced Persistent Threats (APT), (attempted exploits/attacks, malware delivery, etc.) on Army networks. In support...
, and Continual Service Improvement. Risk Management. Track all identified risks to service delivery (process and/or quality... hardware, software, licenses, support equipment, etc. to provide the full service and/or capability to the customer. The goal...
Management; Industry Engagements; and IT Service Design, Delivery, and Improvement. Highlights of Responsibilities: Oversees...: Empower AI: Serves as the Operations Manager for the Army Department of Defense Information Network (DoDIN-A) Cybersecurity...
service delivery processes Establishes guidance for Operational Frameworks and Practices (e.g. ITIL, PMP, Agile) Oversees.... Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager. Highlights...
with customer technical and project leadership. Serves as the Alternate Program Manager. Highlights of Responsibilities: Supports... the Program Manager in the development, management, and execution of the contract support strategy Collaborates with the...