in capability. Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents or Request... are updated in a timely manner The core objectives and responsibilities of the Service Desk Analyst include: 1. Ensure the best service...
at heart, yet world-class in capability. Role Overview and Objectives The Service Desk Analyst is responsible for ensuring... all Incidents or Request are updated in a timely manner The core objectives and responsibilities of the Service Desk Analyst...
Job Title: IT Service Desk Analyst Budget: Dependent on background and experience Duration: 1 Year (Renewable...) Number of Positions Open: 1 Role Context & Purpose The IT Service Desk Analyst will play a pivotal role in contributing to projects...
Service Desk Analyst 1. Carry out roles and responsibilities as referred to in the 'Roles and Responsibilities' section... Support - Professional Cert will be an advantage (e.g ITIL/Comptia/Service Desk Analyst Cert) '- 7 years and above experience...
IT Service Desk Analyst (German Speaking) Vacancy: Service Desk Location: Kuala Lumpur Job Family: IT As the IT... Service Desk Analyst (German Speaking) you will be responsible for ensuring a disciplined, systematic, yet empathetic approach...
Vacancy: Service Desk (1 Year Contract, Rotational Shift) Location: Kuala Lumpur Job Family: IT As the IT Service... Desk Analyst you will be responsible for ensuring a disciplined, systematic, yet empathetic approach is delivered...
that has a requirement of working as per respective team's arrangement. Analyst - Service Desk Technical Support CTSS Service Desk The team...We are seeking a talented individual to join our CTSS Service Desk team at Marsh & McLennan Asia Business Services...
, or a relevant field is often preferred. More than 2 years experience in service desk/IT helpdesk/technical support in global setting.... Understanding of network configurations, protocols, and security. Proficiency in using remote desktop applications and help desk...
. Escalate complex issues to higher-level support as needed. Ticket Management: Create, document, and manage service desk tickets.... Minimum 2 years of experience in a technical support or service desk role. Strong communication skills, both verbal and written...
use of any remote assisting tools like VNC, Any desk team viewer, Bomgar etc. Troubleshooting IT related issues - like PC working slow... client etc. ITSM Ticketing Tool - should have worked on any ITSM ticketing tool like BMC Remedy, Service Now or SMAX...
with the following tasks: Provide 1st and 2nd Level remote support to our global users. Participation in the global Service... Desk Support of telecommunications systems such as mobile devices and VoIP and AV systems. Documentation, execution of user...
. Escalate complex issues to higher-level support as needed. Ticket Management: Create, document, and manage service desk tickets.... Minimum 2 years of experience in a technical support or service desk role. Strong communication skills, both verbal and written...
in Information Technology, Computer Science, or related field (or equivalent work experience). Proven experience in a service desk... and aspirations through service excellence and industry expertise. We strive to consistently deliver on commitments and exceed...
in Information Technology, Computer Science, or related field (or equivalent work experience). Proven experience in a service desk... and aspirations through service excellence and industry expertise. We strive to consistently deliver on commitments and exceed...
Abhidi, a top-tier, full-service IT partner, is dedicated to collaborating with industry leaders across a spectrum... services. Providing monthly help desk reports. Ideal Profile You possess a Degree/Diploma in Computer Science...
as needed. Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate..., Information Technology, or a related field. Minimum 2 years of experience in a technical support or service desk role...
Service Desk Support of telecommunications systems such as mobile devices and VoIP and AV systems. Documentation, execution...
of working experience in the related field is essential for this position, preferably in a technical Service Desk role... calls, emails, chats, events, and self-service within acceptable response times. Identifying and appropriately responding...
use of any remote assisting tools like VNC, Any desk team viewer, Bomgar etc. Troubleshooting IT related issues - like PC working slow... client etc. ITSM Ticketing Tool - should have worked on any ITSM ticketing tool like BMC Remedy, Service Now or SMAX...
, or related field (or equivalent work experience). Proven experience in a service desk or technical support role. Strong knowledge... customer service and communication skills. Ability to work independently and collaboratively within a team....