Details Posting Summary Competition Number S181328P Position Title Service Desk Analyst Position Number S99168 Employee Group... - Client Services/Helpdesk, Digital Technology Services (DTS), the Service Desk Analyst will provide technical and customer...
and other tickets via the service desk by implementing system changes and break fixes by methods such as gathering detailed information..., PowerPoint, and Project), SQL and Service Desk Tools such as Service Now. Participates in implementation and go live/activation...
in a geographically dispersed Service Desk environment providing escalation support for T1 technicians. Responsibilities.... At least 5 years of proven technical support experience in a structured Service Desk or Help Desk environment that includes...
escalations from the first-level support Service Desk, internal/external clients and business partners Work closely with DevOps...Job Summary Job Description What is the opportunity? As a Sr. Network Security Analyst, you will provide...
incidents and other tickets via the service desk by implementing system changes and break fixes by methods such as gathering... applications (Word, Excel, Visio, PowerPoint, and Project), SQL and Service Desk Tools such as Service Now. Participates...
will use our Corporate IT Service Desk tool and provide technical support to staff with the use of information technology, using a client... service approach. This Junior/Intermediate role will also liaise with the Director of IT and Service Desk Coordinators...