as needed. Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate..., assisting with IT-related issues, questions, and service requests. Issue Resolution: Troubleshoot hardware and software...
. Escalate complex issues to higher-level support as needed. Ticket Management: Create, document, and manage service desk tickets.... Minimum 2 years of experience in a technical support or service desk role. Strong communication skills, both verbal...