of a Service Desk Engineer to support our Advanced Research Projects Agency for Health (ARPA-H) program. As a Service Desk Engineer... requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability...
support and a Tier 2/3 team - available on-demand for critical and high operations incidents Support Service Level Agreement... leads (Network, Service Desk, Deskside Support, Cyber) and BC in the IT Operations Center to resolve problems Act as the...