Description Leidos has an exciting Service Desk and Incident Manager position which will be worked out... of our customer’s facilities in Washington, DC. The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite...
you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization... database tools (i.e. BMC Remedy/Microsoft Service Manager). Install system wide software and assist with fine-tuning system...
, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering... and helping the Service Desk with expert level Java issues. Troubleshooting all services that interact with the development...