Join our dynamic team at Brisbane Catholic Education as a Service Desk Officer. As the first point of contact for technical support... service desk services in a client focused manner Identify trends, and suggest improvements End-user technology support...
extension About the Role The Help Desk Support Officer role is a hybrid position supporting a scope of work across two... Technology Group Support Officer role is to provide high quality, responsive and timely 1st and 2nd level IT support to members...
, and collaborate with business stakeholders and external partners. Manage user requests efficiently through the Service Desk, ensuring..., Web Self-Service (WSS), and the Extend module. Assist with user maintenance, investigate and resolve issues...
via Service Desk and triaging is required and ensuring that the core product is maintainable. Working on a variety...