TITLE: Svc Desk Tech Level 3 LOCATION: Washington DC / Hybrid MINIMUM EDUCATION: Bachelor’s degree in IT, related... Description: The IT Asset Management (ITAM) Service Desk Technician is responsible for providing technical support and asset management...
Job Description: Short Description: Service Desk Technician Complete Description: The IT Asset Management (ITAM...) Service Desk Technician is responsible for providing technical support and asset management services to customers who...
, and improve IT service delivery processes Organize various programs and activities to improve customer and team efficiencies... QUALIFICATIONS Active Top Secret Clearance, highly desired Certifications: ITIL, Help Desk Institute (HDI), or COBIT desired...
. Responsibilities: Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations...-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services...
Responsibilities & Qualifications RESPONSIBILITIES Provide a high-level of customer service to all customers... problems. Perform delivery of IT Equipment as well returning to stock of equipment. Provides phone and help-desk support...
. This position provides second level support for all incident and service requests that have been escalated by the Service Desk...Responsibilities & Qualifications RESPONSIBILITIES Provide a high-level of customer service to all customers...