Overview We are seeking a Tier 2 Deskside Help Desk Analyst to join our team supporting the U.S. Senate in Washington DC... expedient problem solving. Strong communication skills. Monitor Tier 2 ticket resolution to ensure defined SLA's met Update...
our best becomes better. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician... Job Qualifications: Skills: Customer Service, Help Desk Support, Information Technology (IT) Support Certifications: Experience: 2...