DESCRIPTION Amazon is seeking a Sr. Product & Customer Insights Manager focused on our Alexa and Devices products.... About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions...
that experience. Through our analysis and our insights, we inform business decisions that directly impact customer experience... as customers of new GenAI and LLM technologies. About the team Customer Experience and Business Trends (CXBT) is an organization...
best practices. Understand key business strategies and customer journey mapping Be aware of industry technology / trends... Customer Experience/Success and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager...
strong customer value and business outcomes - Own the product roadmap and business result delivery for several of our key initiatives... stakeholders, UX designers, scientists and engineers to translate complex analytical insights into actionable product features...
insights to shape product direction, influence market perception, and drive business growth. The ideal candidate has a passion... Manager turned Product Marketing Manager, with hands-on experience driving product decisions and go-to-market success...