a >90% annual client retention rate (KPI: Client Retention Rate). New Business Development: Participate in new..., and the development of innovative solutions that meet our clients' unique needs. You will work closely with account teams...
and development strategy aligned with business objectives and call center performance goals. - Analyze trends, performance data... and oversee training programs, including onboarding, leadership development, customer service training, and upskilling for call...
outbound sales and business development strategy, sales processes, structure, and best practices across the company Support...’s leading brands. But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend...
Under the supervision of the Employee Capability and Development Assistant Director, the Employee Capability... an employee capability and development roadmap as part of the University’s talent development and retention strategy. (Re)Designs...
the data lifecycle within our client’s myriad use cases. As a Associate Director, Customer Technology Advisor... in implementation of innovative solutions using the most relevant technologies Help translate business requirements into technology...
objectives Partners with business leaders to ensure alignment of learning strategy with overall people and MBPS strategy... translate business performance gaps into learning/development strategies. Demonstrates consultative approach with business...
across different time zones Support new business development initiatives for global accounts Qualifications Required: Bachelor... countries, securing international coverage for clients, and contributing to the agency's global growth strategy. The role...
performance, and providing development opportunities Ensures business continuity by institutionalizing a succession plan... for critical roles in the University Strategy Assists the Director in the envisioning, identification, and timely...
, and performance metrics. Strategy Development: Collaborate with clients to develop tailored social media strategies that align... the development, management, and execution of social media strategies across various client accounts, ensuring...