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Qualifications: LSS Green Belt Certified Project Management experience Experience in projects/process improvement must be in a BPO setup Experience in creating projects to address KPIs of programs/accounts Process Automation...
Qualifications: At least 2-3 years of management experience in the workforce Solid workforce background Good tenure on previous companies - at least 1 year or more...
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Service Excellence Leaders in this role get to: Drive Platinum Standard in Performance - Site / Program related to revenue improvement thru bonus maximization, productivity improvement and efficiency improvement Lead Transformation proj...
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Job Description: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Impact the bottom line: Produce solid and effective strategies b...