the initial centralized Traveler Care training program is complete · Collaborate with fellow team coaches - share... · Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial...
. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll... and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback...
Job Accountabilities:- Provide exceptional traveler care and customer service to GBT corporate clients- Accurately... requests are decentralized through the offline servicing team- Providing consultative multi-country routings for best fares...
and to changing priorities Prior experience in managing Group bocks and bulk bookings effectively. Our Traveler Care team is a 24... to a Team Coach and supports our T4M (Travel for Meetings). This role collaborates closely with planners to lead group or bulk...