Job Description Job Title: Team Lead - Business Support Specialist (Chat Support Agent) Location: Hybrid - Ortigas... of experience as a Team Lead in a customer support or helpdesk environment, preferably in chat support. Proven experience...
NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A BIG NAME... IN THE VIDEO GAME INDUSTRY AND WILL MANAGE A NEW LINE OF BUSINESS. THE TEAM WILL TRANSITION TO A WORK-FROM-HOME SETUP UPON...
and other customer service automation tools. Demonstrated ability to lead, coach, and support a diverse and remote customer service team... any scheduling conflicts that may lead to team issues proactively. Conduct thorough daily audits of customer service representatives...
Job Description: NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER... WITH A BIG NAME IN THE VIDEO GAME INDUSTRY AND WILL MANAGE A NEW LINE OF BUSINESS. THE TEAM WILL TRANSITION TO A WORK-FROM-HOME...
NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A BIG NAME... IN THE VIDEO GAME INDUSTRY AND WILL MANAGE A NEW LINE OF BUSINESS. THE TEAM WILL TRANSITION TO A WORK-FROM-HOME SETUP UPON...
interactions. Address any scheduling conflicts that may lead to team issues proactively. Conduct thorough daily audits of customer..., coach, and support a diverse and remote customer service team. Excellent written and verbal communication skills in English...
on business needs). However, all Manila team members are still required to report to the office based on business needs (client... communities and offer outstanding experiences! 🎮🔥 Role overview As the Player Engagement Team Lead, you will play a very...
be shortened or extended depending on business needs). However, all Manila team members are still required to report to the office... engaging player communities and offer outstanding experiences! Role Overview As the Player Engagement Team Lead, you will play...
on business needs). However, all Manila team members are still required to report to the office based on business needs (client... communities and offer outstanding experiences! 🎮🔥 Role overview As the Player Engagement Team Lead, you will play a very...
Lead, Customer Support Job Summary The Customer Support Team Lead is responsible for leading and managing a team... delivery of high-quality support to customers while maintaining operational efficiency. The Team Lead plays a crucial role...
allocation to ensure smooth execution and team efficiency. Monitor key performance metrics and ensure alignment with business.... Leading, Coaching & Growing Your Team Conduct regular check-ins and coaching sessions to provide feedback and support career...
Business Support Specialist Location: Ortigas, Pasig Work setup: Hybrid TL: 1HC (Midshift) Agents: 9 HC (3... Dayshift, 3 Midshift, 3 Nightshift) Job Description Team Lead - Qualifications: Must have 5+ years of experience...
Business Support Specialist Location: Ortigas, Pasig Work setup: Hybrid TL: 1HC (Midshift) Agents: 9 HC (3... Dayshift, 3 Midshift, 3 Nightshift) Job Description Team Lead - Qualifications: Must have 5+ years of experience...
Job Title : Business Support Specialist - Chat Support Agent Location : Hybrid - Ortigas Pasig Working Hours : 24/5... coverage (shifts with a team of 9 agents + 1 leader) Job Overview Join a dedicated Business Support team to deliver exceptional...
offers and bonus offering. Reporting to theHead of Chat Host Team, you will be part of the Chat Host Team, whois maintaining...+ business community. Please do not contact the recruiter directly. Sports betting, gaming and interactive entertainment...
. We are looking for expertise in how to handle and provide friendly and helpful responses to customer support tickets via email and chat, jumping... in customer inquiries and complaints. Flagging high-impact tickets to the GX Team lead for immediate resolution Working closely...
on business needs Process Level 3 support tickets and assist with chat volume as business dictates Assist with advanced technical... - Integration to join our 24x7 team . In this role, you will play an important role in ensuring that customers have the best support...
team (E.g., Sales lead to the Sales team, bugs to the Product Team, etc.) using established processes. Answer...About the job Customer Support Specialist Want to be part of the fastest-growing startup at the intersection...
team (E.g., Sales lead to the Sales team, bugs to the Product Team, etc.) using established processes. Answer...About the job Customer Support Specialist Want to be part of the fastest-growing startup at the intersection of Retail...
Administrator will support inbound/outbound calls, chat and email transactions. The role will be assigned the following... responsibilities: Customer Service Customer Support via Live Chat Customer Support via Email Customer Support via inbound and outbound...