This position strategically leads a functional area within a contact center to enable service delivery including telephony... and processes that enable service delivery to customers and agents. Leads and directs teams to adopt and implement initiatives...
operating unit. This role oversees the strategy, service delivery, and quality for the US 24-hour technical support team...Overview: The Sr. Director Technical Support is crucial in delivering a 5-star customer experience for the Diabetes...
relationships to ensure effective service delivery and alignment with organizational goals. Foster collaboration between Technology...Associate Director IT (Infrastructure and Collaboration Services) Department: Technology Services Location: Columbia...
are not only part of history, they're making history. Northrop Grumman HR Service Center is seeking a Director, Lifecycle Services... leadership team, the HR Service Center Director 1 will play an integral role in shaping service center operations to meet...
Job Description: How you will do it The Director, Workforce Management & Service Optimization is a key strategic... leader responsible for driving service operations optimization, enhancing service delivery and modernization, executing...
Job Description: PURPOSE: The Director, Workforce Management & Service Optimization is a key strategic leader... responsible for driving service operations optimization, enhancing service delivery and modernization, executing mission-critical...
. We are in search of a highly motivated candidate to join our talented Team. Job Title: Director, Service Optimization Location... for operational efficiency and enhanced service strategies. As a liaison between IT and Operations, the Director will ensure the...
with and manage relationships with technical and vendor teams to delivery quality solutions Ensure all Patient Office technology... Associate Director, IT Application Management, Patient Services (Patient Services IT Lead) will be responsible for driving...
through its next growth phase. The D365 Technical Lead will report to the Director, Sales Operations and Technology on the..., in part due to our industry leading success in mergers and acquisitions. Dynamics Technical Lead - VIU, Sales Enablement...
collaborate with account teams and Verizon's consulting services delivery teams to develop strategic plans and guide clients... on their technology strategies and project execution. As part of the leadership team, the Advisory and Consulting Associate Director...
? At Merakey, we put heart and soul into everything we do. We are seeking an IT Director of Network Operations and Security... to join our team at our team. Position Details: The Director Network Operations and Security will draw on past experience...
, telephony systems (current and emerging), WFM, and member service technologies. Primary Responsibilities: Omnichannel... and resource allocation, to ensure efficient and effective service delivery. Apply First Tech’s Digital-First mentality to keep...
and ensuring the stability of network service delivery over the physical layer. This position is a member of a team which provides... Services Division Under the supervision of the Director of Technology Operations and in coordination with the Network...
plans to deal with catastrophic events Develops and/or establishes strong relationships with service providers. Oversees... to perform the functions of the job. Provides hands-on assistance and troubleshoots all phone equipment failures and service...
Engagement Manager Location: Remote Travel: Ability to travel up to 50% Reporting to: Director Employment: Full... project leaders. At Eventus, we have a strong technical and operational community, and you will become a key contributor...
, leveraging extensive technical knowledge and industry expertise for successful digital transformation. Today as Visory..., our team of professionals draws on our extensive technical knowledge and our industry expertise to help clients evolve through...
, leveraging extensive technical knowledge and industry expertise for successful digital transformation. Today as Visory..., our team of professionals draws on our extensive technical knowledge and our industry expertise to help clients evolve through...
technology delivery centers, providing information technology solutions and subject matter expertise to our clientele. Cayuse... performance and excellent CPARS to its clients at an exceptionally competitive price. Cayuse's 41,000 sq. ft. technology delivery...
. Knowledge about Telephony/Chat integration with C4C. Who you are: Strong technical knowledge and ability to express complex..., appointments & integration with ERP and other systems) and will work on SAP C4C Service Cloud focused on SDK. This includes work...