. Responsibilities: Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end... user's contacts and proactive notification systems. Respond to service, product, technical, and customer- relations...
You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
Serve as the first point of contact for customers seeking technical assistance over the inbound call, live chat.... Kemahiran Customer service Technical troubleshooting Communication skills Multitasking Problem-solving Peringatan Penting...
. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware...
) Strong analysis skills, attention to detail, teamworking skill, written and verbal communication skill, flexibility Support... for all users, troubleshoot, installation hardware & software Support system and maintenance for the office LAN and hardware...
Senior Technical Account Manager Technical Support Petaling Jaya, Selangor Description It's an exciting time... along the way. We are looking for a Senior Technical Account Manager to join our APJ Support team located in Kuala Lumpur...
central team, E&P Service teams, technical management and technical support for technical issues and get the latest technical... with other teams: Be a technical reference for other trainers. Provide support & contribution to E&P Services LoB for the...
For Quotations are issued and with the support of various technical SMEs, proactively recommend technical solutions/enhancements... you to do your best and be innovative? We are looking for a Global Technical Leader (Data Center / Cloud & Services Provider) to make a difference...
relevant expertise within the project and coordination across the Package Interface leaders for the Technical Project Director... technical interface coordination meetings with appropriate participants. Develop an action list within meeting notes...
Missions: As part of a Customer Program team: Act as the leader of complex technical integrated solutions of the... customer program, and be the single point of contact regarding all program technical topics; Make sure our technical solutions...
complex technical issues. Implement advanced and complex technical solutions as required. Tender Support and Costing: Assist... Measurements: Customer Satisfaction (CSAT) Score: Ensure high levels of customer satisfaction through effective technical support...
Responsibilities Review of comprehensive preventive maintenance report. Provide technical assistance to Engineer (Level... 1). Provide onsite or offsite support to customer. Involve in department rotate standby rooster. To lead the project...
. Monitors and ensures problem management reports are submitted in a timely manner Coordinates with the technical team to prepare... products. Leads and manages projects related technical implementation issues. Defines project risks with Project Manager...
Management System. Update tickets in a timely manner in Field Service Management System. Provide technical assistance to Level 1... Engineers. Provide onsite or offsite support to customers. Prepare incident reports if required. Prepare problem management...
Service Management System. Updates tickets in a timely manner in Field Service Management System. Provides technical... assistance to Level 1 Engineers. Provides onsite or offsite support to customers. Prepares incident reports if required. Prepares...
and Microsoft Cloud solution) from client perspective. Manage incident tickets and provide L1/L2 technical support via phone... for both spoken and written, Bahasa Malaysia is plus point. Have Good Communication Skills for client interactions and support...
. This includes preventive maintenance, on-site and off-site technical support, and project assistance, all while ensuring adherence...: Provide both onsite and remote technical support to customers, ensuring fast and effective problem resolution. Documentation...
Role Summary: The Technical Architect (Network) is responsible for leading the design, deployment, and support... onsite or offsite support on incidents that involve multiple technical domains to customers, prepare or review incident...
maintenance, on-site and off-site technical support, and project deployment, all while ensuring adherence to internal systems... and remote technical support to customers, ensuring fast and effective problem resolution. Documentation Management: Prepare...
Management System Updates tickets in a timely manner in Field Service Management System Provides technical assistance to Level 1... Engineers Provides onsite or offsite support to customers Prepares incident reports if required Prepares problem management...