best in Customer Support! Do you have a Ticket and/or Email CS background? Do you enjoy work-from-home and flexible schedules... on February 9, 2025 Language: English What We Are Looking For: Mods with a user-centric approach to support Passion for TV...
) and Tier 2 (Escalation) support via the telephone, email and chat Provide a high-level of customer service and support..., 7AM-3PM. Hours are NOT flexible. Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk...
responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone..., email and chat Provide a high-level of customer service and support to ensure each customer feels they are getting the attention...
Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2... (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure...
and ensure their IT infrastructure operates smoothly. In your client support role, you will be responsible for: Tier 1... and laptop support. Excellent written and verbal English communication skills. Excellent customer service skills and a positive...
to delivering top-tier technical support and exceptional customer service. We’re seeking a Customer Service Representative... to improve processes and outcomes. Qualifications: 1+ years of customer service and technical support experience, preferably...
checks are administered in a portal Support Tier 1 and Tier 2 for Infrastructure and Technology Manage disaster Recovery... on incidents logged in our online ticket system, help requests by phone or people walking in Support basic level Windows server...
tickets or incidents follow established processes and are fully documented within Service Now. Assists with tier 2 support... will be responsible for providing technical support for planning, designing, maintaining, and integrating local and wide area network...
. Contribute to QA and Training tasks as part of a larger group in the Service Center and in support of the Service Desk Tier 1... and Service Center teams at Tier 1 and Tier 2 levels as well as Service Desk training and QA. Responsibilities Review, update...
with tier 2 support for widespread events/ incidents to customers and other networking teams as needed. Proactively identifies... Office of Administration (OA). The purpose of this position is to provide network support to edge networks for assigned...
1 (Benefit Specialist) inquiries Provide excellent customer service and respond to Tier 2 (Benefit Analyst) ticket... you will: Partner with Total Reward Analysts (Benefit Analysts) to understand process and compliance Serve as point of contact for Tier...
needs and scenarios within a fast-paced environment. Compliance Consultant (Tier 1/2) Level: Mid-Level Reports... onsite or after-hours support of accounts in differing regions. Primary/Essential Duties and Key Responsibilities...
and tier 1 ETL support for processing failures. Triage of platform / processing issues to the next level of support... to support the Customer Health Intelligence Project Platform also known as CHIP. Key responsibilities: Operational support...
Service Provider (MSP) dedicated to delivering top-tier IT solutions and support for our clients. Our team is committed... Engineer (SDE) will be the frontline for customer support, managing and executing service requests to ensure seamless IT...