that maximize product usage and value. Integrate customer feedback to refine training programs and promote continuous learning... stakeholders to align learning objectives with organizational and customer success goals. Develop tailored instructional content...
The Customer Success Manager’s primary duty is to ensure the needs of the client are understood and satisfied... by working closely with the Executive Assistant. The Customer Success Manager is responsible for maintaining work quality...
for the process in the absence of the Assistant Manager. - Ensure excellent classroom management and training effectiveness... experience as a Process Trainer and 1 year in a lead capacity or supervisory role. - BPO and Healthcare experience (but open...
Manager - Learning and Development working onsite in Bacolod, Philippines, you'll be a part of bringing humanity to business.... This position will be responsible for multiple LOBs, you will be the Site Training Lead for Bacolod - this includes being...
Manager - Learning and Development working onsite in Bacolod, Philippines, you’ll be a part of bringing humanity to business... goals. This position will be responsible for multiple LOBs, you will be the Site Training Lead for Bacolod - this includes...
Salary : Php 45-55K + 10% Night differential + Bonuses Team Size: 23 GoTeam is currently in search of a Team Lead Customer... strong communication and problem-solving skills. If you have a passion for delivering exceptional customer service and possess the...
Essential duties: Customer Service You will be collaborating alongside the 3 Regions (Vienna, Brisbane and Toronto... offices), managing Customers, Operators and Finance systems, assuring customer satisfaction and helping TourRadar grow its...
What is your mission? Lead, mentor, and coach a team of Training Officers, providing guidance, feedback, and support. Collaborate... with at least 3 years of Training Manager experience ; Associate or Diploma courses are accepted Minimum overall BPO experience...
POSITION SUMMARY: The Call Center Senior Training & Quality Manager will be responsible for overseeing the Global... excellence across all respondent/customer/client touchpoints. Monitor and evaluate the effectiveness of training and quality...
: Hybrid Shift Schedule : Day Shift Location : Makati City Job Overview As the Retail Training Manager, you will play... in customer service. Your Responsibilities: Develop and implement comprehensive training programs for retail staff, including...
and compliance training tools (F2F, online, testing) Build and lead budget control, execution and optimization, profiling budget... with us. Your Role Responsible for coordinating and monitoring training requirements, identifying the training needs of the country...
trends, competitor analysis, and customer feedback to drive sales growth and market share. Training and Development... trends, competitor analysis, and customer feedback to drive sales growth and market share. Training and Development...
, we foster growth and excellence in Operations. The Learning Consultant will report to the Learning Manager of the Business... Training Facilitation: Deliver training sessions, both in-person and virtually, to diverse groups of employees. Learning Needs...
of training specialists in attaining targets and goals. You'll evaluate trainers, curriculum and processes. You'll lead the team... to attain productivity and quality goals. You'll report to the Manager, Learning & Development. In this role, you'll impact...
(LNA): Lead in conducting training needs assessments to identify targeted learning requirements (e.g. change in workflows..., we foster growth and excellence in Operations. The Sr. Learning Consultant will report to the Learning Manager of the...
(LNA): Lead in conducting training needs assessments to identify targeted learning requirements (e.g. change in workflows..., we foster growth and excellence in Operations. The Sr. Learning Consultant will report to the Learning Manager of the...
, we foster growth and excellence in Operations. The Learning Consultant will report to the Learning Manager of the Business.... Learning Needs Analysis (LNA): Conduct training needs assessments to identify targeted learning requirements, e.g., change...
(LNA): Lead in conducting training needs assessments to identify targeted learning requirements (e.g. change in workflows..., we foster growth and excellence in Operations. The Sr. Learning Consultant will report to the Learning Manager of the...
that celebrates diversity and fosters an inclusive culture. Your Role: As a Customer Service Manager, you will: - The customer service... team is a critical function and central role to Total Tools. As the Customer Service Manager, you are responsible...
across 5 Databases. Who You Are: The Manager of Customer Support is responsible for the supervision and operational management... of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely...