as a leader of positive change. As a Workforce Management (WFM) Real Time Analyst, you will utilize workforce management tools... within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance...
as a leader of positive change. As a Workforce Management (WFM) Staffing & Reporting Analyst, you will utilize workforce... as required to ensure all SLAs are met. Evaluate facts surrounding schedule adherence, scheduling and workforce management functions...
as a leader of positive change. As a Workforce Management (WFM) Staffing & Reporting Analyst, you will utilize workforce.... Responsibilities: A day in the life of a Contact Center Workforce Management (WFM) Staffing & Reporting Analyst at Hackensack...