on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide... to create a Success Plan, and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio...
Now, ZenDesk, Remedy) Working knowledge of local area networks and network administration. Experience with IMAP, LDAP, Microsoft...
Zendesk, Jira, Confluence, or similar softwares....
-oriented, and thorough Experience with CRM tools (such as Salesforce, ChurnZero, Zendesk, JIRA, etc.) Self-starter approach...
operations systems (Salesforce Marketing Cloud), and IT ticketing system (Zendesk, SNow] Participate in the research...
, Zendesk or other support ticketing systems Has experience working in a DaaS company Has a strong understanding of the...
data integrity between our tech stack (SFDC, Zendesk, LearnUpon, Jira, back office) and work closely with our marketing...) Preferred: SFDC, Zendesk, Jira, LearnUpon (or other ticketing systems/LMS), Zoom Intermediate+ data analytics skills...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
(Or other automation tools), Zendesk, AI-enabled assist products and Five9. Script writing and automation of manual processes Work...
, including companies like Mailchimp, Casper, Zendesk, and Shopify. But, we've only scratched the surface of our addressable...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
to quickly pick-up (a plus): Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, Tableau, and Salesforce; DNS...
(LogRocket, Datadog, etc.), APIs, SSO configuration. Have experience with Zendesk and Jira. Preferred: familiarity with the.... What You’ll Do Work out of a Zendesk queue to diagnose and resolve technical inquiries related to LinearB. Troubleshoot...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
5 days of work with 2 days off. Competence with Zendesk/Servicenow (or other ticketing processor systems...
planning. Manage facilities requests through Zendesk tickets, including maintenance, desk assignments, and event setups...
pipelines, as well as Zendesk escalations Update and manage Finance Operating Guides to help prevent mis-information across the... projects and testing Who You Are Experience in accounts receivable platforms; Stripe, Zendesk, Salesforce, NetSuite...