daily, weekly as well as monthly reporting to be communicated to Bus, Call Centre as well as Debtors Requirements...
& Service Centre Management/Supervisor experience Fully competent with and at least 3 year of working experience on the... below systems: A.Salesforce B.Sage Evolution C.Motel/CCMWeb D.Call Cabinet/Atmos...
experience (tyre industry preferred) 3 years of sales & service centre management/supervisor experience Experience in the... representatives. Monitor team performance and ensure adherence to KPIs (e.g., call handling time, customer satisfaction, sales...
Job Summary We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg... etc. Grade 12 (minimum) Call centre experience essential Well versed in disciplinary procedures Able to roster and rotate...
Microsoft Office– Intermediate WEB applications such as: Dreamtec Salesforce TGS yard portal First Call Banking...
wording, systems, protocols and procedures Identify and escalate issues to supervisor Call avoidance from other call Centre... agents Fraudulent activities from other call Centre agents Misconduct Must be able to work shifts and overtime when...
wording, systems, protocols and procedures Identify and escalate issues to supervisor o Call avoidance from other call... centre agents o Fraudulent activities from other call centre agents o Misconduct Must be able to work shifts and overtime...
Call Centre Agent Location: Johannesburg, South Africa Contract Duration: 4 months Salary: R12,500 per month... Job Description: Our client is seeking an energetic and reliable Call Centre Agent to join their team in Johannesburg on a 4-month contract...
Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications... and experience: 1+ years in a Team Leaders roll in a call centre within the South African office Experience in quality assurance...
in a Team Leaders role in a call centre within the South African office. Strong interpersonal and leadership skills. Problem...Job Summary Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence...
in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and performance metrics...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre...
in a Team Leaders role in a call centre within the South African office. Strong interpersonal and leadership skills. Problem...Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate...
in a Team Leaders role in a call centre within the South African office. Strong interpersonal and leadership skills. Problem...Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate...
in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and performance metrics...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre...
in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and performance metrics...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre...
in a Team Leaders role in a call centre within the South African office. Strong interpersonal and leadership skills. Problem...Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate...
Job Summary 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats... contact centre performance B2C / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...