with Customer Success Management teams to ensure successful deployment of solutions. Manage a portfolio of key accounts... with product offerings to drive value and satisfaction. Project & Account Management: Lead the onboarding and collaboration...
. You will collaborate closely with key departments such as Product (to influence the roadmap on local specifics) and Customer Success... (to align onboarding and customer management with local needs) to provide a seamless customer journey from first contact...
and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the... responsibilities are: Gather all the information required to set up the SaaS product for the customer Manage client requests...
on the Merchant area. Bigblue's Merchant team is dedicated to onboarding, supporting, and expanding our customer base... to deliver to their customers quickly, easily and responsibly. At Bigblue, we know that delivery is key to the success...
. Manage onboarding and offboarding processes. Provide basic training to users on the proper use of IT equipment and software... communication and customer service skills. Ability to work methodically, independently, and as part of a team. Scripting: Batch...
, Customer Success, and Marketing), Toulouse (Development), and Barcelona (Sales for Spain and Customer Success... the efficient management of customer data, meeting the imperative of personalization in an era where it is of paramount...
to their 5,000+ clients : Sales, Onboarding, Customer Success & Account Management. The Account Management team is responsible for the... features. This team will work closely with our Customer Success Managers, whose role is to advise and support our clients...
track's value propositions by ensuring they are clearly defined, communicated, and aligned with customer needs and company..., and our vision during the first onboarding week You'll familiarize yourself with the product and the accounting industry...
-functionally with product managers, designers, brand, marketing, sales, and customer success to align efforts and maximize impact..., retail and health. Context Our Product Marketing team plays a key role in driving Skello's success by: Bringing market...
strategies to meet and exceed sales targets through upsell and cross sell. Customer Success: Act as a trusted advisor, ensuring..., and close large deals. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success, Product...
and enhance market reach. Collaborate with Customer Success Managers and Product & API Specialists to ensure client onboarding... on their digitization journey of financial instruments, introduce them to our platform, and drive onboarding and adoption. Develop...
; Providing monthly, quarterly, and yearly pipeline reporting and forecasts; Onboarding new partners by leading and overseeing... with a high visibility and significant customer impact. We're looking for a candidate who has experience with the following...
questions. Continuously monitor customer challenges during onboarding and ongoing monitoring, refining methodologies... cards, and seamless accounting integrations to streamline operations. Our mission? Your success. Everyone deserves the...
customer requests that may be victims of fraud, including chargeback cases and fraudulent transfers. Handle external requests... such as judicial requisitions or recall requests. File suspicious activity reports with relevant regulators. Contribute to onboarding...
our Engineering, Customer Success, Marketing, and Sales team, to develop and launch new product features and improvements that deliver... to our overall success. Discovery is vital. Our product is complex, serving diverse personas, so deeply understanding our users...
a smooth handover to Customer Success Manager or Account Director Provide input on onboarding assets (manuals, weekly updates... Services Department. This department consists of 3 functions: Set-Up & Implementation, Customer Success, and Account Management...
Executives with regular interactions with Account Managers and Customer Success Managers and the Marketing team... at their fingertips, 🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge...
, performance, and efficiency across our internal customer environments. Lead initiatives to continuously improve system..., or equivalent. Demonstrated success in leading cross-functional projects and mentoring technical teams...
at their fingertips, 🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge..., and even improve their customer experiences. With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia...
Technical Account Manager at Broadridge, you will be part of our Customer Success elite team. The position implies in depth... understanding of customer services with ramifications into client onboarding, implementation, maintenance and support...