Role & Responsibilities: You will act as a L1 IT Support Analyst / Service Desk Analyst (Call, Chat, Email and Self...-service Portal You will support technical queries through answering calls, (IB and OB), email or Chat...
differently, challenge the norm and find your purpose. Job Overview: The Service Desk Agent serves as the first level of IT... of incidents and service requests and provide updates to the users and relevant IT groups Communicate to the Service Desk...
We are looking for IT Service Desk Analyst The Role Virtual Process Up to 26K Salary offer 20% Night Differential..., ideally within a Customer Service Desk / Technical Support role. You have working knowledge of Service...
and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA...'s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service...
. - Should drive the team and ensure service level are not missed. - Interaction with customer for weekly / daily / monthly meetings... properly. -Handles escalated calls. - Implements SIP (Service improvement plans), Lean, Pragati - Conducts quality...
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think... problems If so, lets talk. Your Role and Responsibilities The IBM IT Support organisation is transforming how we provide Help...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
Discover your 100% YOU with MicroSourcing! Position: Service Desk Technician Location: Eastwood Libis, Quezon City Work... service to all vcpi clients. This position is responsible for assisting end-users who require assistance with any IT related...
Discover your 100% YOU with MicroSourcing! Position: Service Desk Technician Location: Eastwood Libis, Quezon City Work... service to all vcpi clients. This position is responsible for assisting end-users who require assistance with any IT related...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
Service Desk environment where IT knowledge is utilized. Amenable to work on 24/7 shifting schedule, holidays, weekends... Management/Support or in Enterprise Service Desk/Technical Support environment. ITIL certification is a big plus or an equivalent...
Service Skills Ability to work independently and with others on completing IT Projects Ability to formulate and implement...), and other systems. Work on IT projects as needed for management such as setting up new server domain and workstation environments...
between employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service Desk Team. Effectively... of PC hardware and architecture and Desktop Operating System internals ITIL Certification/Knowledge in IT Service Management...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives If you encounter any suspicious mail...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objective If you encounter any suspicious mail...
Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1... of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately...
and standards in infrastructure service delivery, under supervision. Basic Qualifications: Entry level Typically, 0-1 years... to purchase IT or other equipment on our behalf. More information on employment scams is available ....
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using...; other degrees considered. Typically No Relevant Experience Required Preferred Qualifications Previous experience in an IT...