with other departments on the Call Centre Services and procedures, assist the Call Centre Supervisor in formulation and implementation.... Relevant experience in call centre is an added advantage Able to converse clearly and well Able to work alternate Saturdays...
with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level... of Call Centre Services, and update patients' data when required. Requirements Minimum GCE 'N' / 'O' Level / NITEC...
Handles customer enquiries or concerns. Uses company resources, call centre policies and procedures to provide complete... or Manager. 6) To contribute as part of a team to deliver contact centre goals of TSF 80% in 20s and 85% or higher in call...