, is seeking a highly skilled Help Desk Support Specialist to join our dynamic team. This role focuses on providing exceptional... and resolve complex technical issues. Ensure all support requests are addressed within defined service-level agreements (SLAs...
guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the... procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager...
Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as well as telecom..., email or via the web queue, including chat or Instant Message, when implemented. Open service desk tickets and ensure proper...
(Service Desk) and Tier 2 (Escalation) support via the telephone, email, and chat. Provide a high-level of customer service...Help Desk and Customer Support Specialist Key Role: Provide in-depth support and lead problem solving...
is needed Education: A High School Diploma and a minimum of 3 years of experience in a technical support role (e.g. service desk, help... and resolving Tier 1 and 2 issues Installation, Implementation and Administration of Microsoft System Center Suite (Configuration...
. Contribute to QA and Training tasks as part of a larger group in the Service Center and in support of the Service Desk Tier 1... and Service Center teams at Tier 1 and Tier 2 levels as well as Service Desk training and QA. Responsibilities Review, update...
Overview: We are recruiting for an I.T. Service Desk Specialist to join the team at our Corporate site in Fresno, CA.... This position reports to the Director of Information Technology accountable for tier 1 support to clinic employees, administration...
is $21.5395 - $24.3700 per hour, DOE. The Internal Services/Technology Department is seeking a SERVICE DESK SPECIALIST to join their team..., or serious network/infrastructure problems to appropriate second tier support staff. Documents, tracks, and monitors problems to ensure...
Description : As a Tier 3 Help Desk Support specialist, you will be responsible for providing advanced technical... support and troubleshooting for escalated issues from Tier 1 and Tier 2 support teams. You will handle complex incidents...
in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users... worldwide. As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support...
at the LabConnect Johnson City facility. The ISS Specialist Tier I will perform tasks in support of receiving specimens...Investigator Support Services Specialist I Johnson City, TN, USA Req #461 Friday, January 3, 2025 Overview...
We currently have an exciting opportunity available for a tier 1 Help Desk Specialist to work remotely or hybrid out... of our West Chester, PA office. As a member of the Help Desk Team, the Help Desk Specialist responds to inquiries and requests...
's trouble ticketing (TT) system. Perform in an IT technical role as a Tier 1 Help Desk Specialist. Provide data entry, help...King Technologies is seeking an IT Help Desk Technician to Support the Customer Service Desk for the Operations...
You Are: You are a talented Help Desk Specialist with at least 1+ years of experience and a passion for thinking big, taking action... a talented Help Desk Specialist. FTC supports the Department of Labor, Bureau of Labor Statistics (DOL BLS) by providing IT...
on an Help Desk Specialist joining our JSF F-35 support team at Wright Patterson AFB, OH. HOW OUR HELP DESK SPECIALIST... supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer...
Specialist joining our JSF F-35 support team in China Lake, CA. HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT: Provides... help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer. Experience...
Service Level Agreements and Help Desk deliverables. Required Certifications: (411) Technical Support Specialist – Basic... capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support...
, service desk support and IT training. HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT: Provides first-tier software... clearance Required Experience: 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3...
a day shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 and 2 support Work with a small team... providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government...
services, Tier 1 and 2 help desk support for GCC personnel (local and remote) and maintain a self-help portal to provide... the underlying operating systems, desktop, and help desk support functions: Server Administration: Operate, maintain...