for Shopee, resulting as one of the key vertical in driving company revenue. Strategically craft creative approaches and roadmap... recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee...
recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee... contributes more than 10% to platform ADO and grows program share to Total KOL pay-out to reduce Shopee cost...
Job Description : Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue... and smooth operation Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights Building...
Job Description : Develop category strategy, and drive category specific strategies and business initiatives Ensure KPI fulfillment and operation excellence by designing structure for category teams to follow Own cluster topline/bottom ...
Job Description : Responsible for monitoring all queues and ensuring adequate actions are taken to ensure target metrics are achieved Monitor agent activities ensuring adherence to schedules and activity entries are up to date Maintain ...
Job Description : Lead, motivate, and support a team within a time-sensitive and demanding environment to achieve Goals and KPI Ensure all key projects within ops have been evaluated for seller impacted and appropriate communication / ac...
Job Description : Responsibility to ensure success of key merchants on platform including driving Revenue and smooth operation. Educating sellers on features, promotional campaign and market insights. Building good relationships and tru...
Job Description : Conduct objective, fair, thorough, unbiased, and timely investigations into fraud cases Supervise agent case reviews, with emphasis on productivity, precision and speed Summarize nightly case review outcomes, with deta...
Job Description : Proactively manage stakeholders to seek out key information on wide scope of company policies, processes, and system information Map out processes and thoroughly understand the impact of implementing new changes across ...
Job Description : Work on both back-end and front-end website architecture Develop, build, test and maintain web application development Experience in web development using Backend (PHP Laravel) Frontend (Vue.js , HTML , Javascript , ...
Job Description : Work closely with the SEO team lead and members, regional SEO team, and other cross-functional teams to provide/execute SEO best practices Perform ongoing keyword discovery, expansion, and optimization. Conduct competi...
Job Description : Online lead sourcing via online search or partners referral program to find potential expansion partners according to the requirement. Pitch, onboard, and train new expansion partners on a monthly basis. Monitor, evalu...
Job Description : To review and execute on change requests from sellers. (e.g. change shipping channel, screen seller listing) To complete assign tasks within a timely manner Able to adapt in a demanding environment to achieve own KPI ...
Job Description : Lead and drive customer satisfaction via CSAT tagging, quality audit to identify opportunities and determine strategies to improve overall service experience Track and monitor quality related metrics and prepare reports...
Job Description : Create long term budget forecast, mid-range, short term and intraday forecasting Support business decisions through the preparation of timely and accurate variable forecasts in a high volume center, with specific focus ...
Job Description : Collect seller feedback through surveys, interviews, and other research methods to understand seller's experience and operations Organize and analyze feedback data to identify key drivers, gaps, and improvement points ...
Job Description : Work with business units to enhance team performance and improve climate environment aligning with company's strategies and core values Facilitate BU team leads to find the solutions and proactively deliver related to H...
Job Description : Perform User Acceptance Test (UAT) for newly implemented functions. Design and generate training materials for internal and external users. Analyze, align, and evaluate business requirements, feasibility, and value of ...