Job Title Sr ITSM Analyst Grade T51 / IND-T51-Salary Business Group 0618 LWS_IND_SSC-B IT TOC Department... enterprise. Roles & Responsibilities: Core Responsibilities: • Works directly with Lead ITSM Analyst to lead the day-to-day...
of hands-on experience on Linux operating systems. Strong working knowledge of ITIL principles and ITSM Current understanding...
of ITIL principles and ITSM ● Current understanding of industry trends and methodologies ● Outstanding verbal and written...
. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents... necessary tickets. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance...
Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
: Designs and develops solutions on the ITSM/HRSD modules using best practices Partners with ServiceNow Business Analyst... and maintain notifications, UI pages, UI Macros, Script includes and Formatters Has working knowledge of ServiceNow ITSM/HRSD...
Role - Senior Business/Data Analyst Location: Pune/Bangalore Experience : 5 Years About Swiftwin - We are leading... Integration, BI & Analytics, Security & Compliance, Project Management, ITSM & Data Center Services. We are partnered...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni... will lead a team of senior analyst renewals responsible for managing and driving the end-to-end renewals process for the North...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... will lead a team of senior analyst renewals responsible for managing and driving the end-to-end renewals process for the North...