Job Title: Sr. Call Center Manager Location: Washington DC (Hybrid) Duration: Full Time/ Permanant Essential... procedures and workflows. Tracks and reports contact center performance against objectives and goals (CX quality, call volumes...
. Job Description ABOUT THE OPPORTUNITY: NBCUniversal has an opening for a Facilities Manager for the Rock Center Ops - Facilities team... best in class services and experiences to clients and guests at our many locations. The position reports to the Sr. Manager...
. Job Description ABOUT THE OPPORTUNITY: NBCUniversal has an opening for a Facilities Manager for the Rock Center Ops - Facilities team... best in class services and experiences to clients and guests at our many locations. The position reports to the Sr. Manager...
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution... I, such as surges in high call volume, Tier II resource may be partially or fully diverted to Tier I support Essential Functions...