As a WFM Analyst at iOPEX Technologies Philippines Inc., you will play a crucial role in optimising the staffing... and scheduling of the company&aposs customer service operations. Reporting to the Workforce Management team, you will be responsible...
Job Title: Real-Time Analyst (RTA) Industry: Financial/Cryptocurrency Type of Support: Voice and Non-Voice Work... with the client Start Date: ASAP Headcount: 2 Job Summary: We are seeking a Real-Time Analyst (RTA) to join our team...
Job Title: Workforce Management Real-time Analyst Skills: Data Collection, Management & Analysis Experience: 2 - 4... years Location: Muntinlupa, Philippines We at Coforge are hiring Workforce Management Real-time Analyst with the following...
Workforce Analyst Desired Experience Strong background in data analysis, reporting, and forecasting. Proficient... in workforce management software and tools (e.g., NICE, Verint, Excel). Experience with creating and maintaining schedules...
Position: Workforce Management Analyst / RTA Job Location: Alabang As an experienced Workforce Management Analyst / RTA... in an international BPO environment, with ability to coordinate multiple projects' data simultaneously Direct experience as a workforce...
Position Summary / Job Purpose: The Sr Analyst, Workforce Planning interprets, analyzes, rates, and makes... recommendations in the workforce planning efforts in order to ensure maximum efficacy. They will focus on designing and conducting...
Job Overview: The MIS/Report Analyst will be responsible for designing, developing, and maintaining workforce and operational...Job Title: MIS/Report Analyst Salary Range: 40,000 - 55,000 monthly base pay and allowances Employment Type: Full-time...
and calculations (COPC). 3 year call center experience working as a Workforce Analyst or its equivalent. Interface effectively...Are you ready to make an impact We are hiring for a RTA or MIS Analyst for our campaigns in Alabang . Key...
Job Title: Reporting and Analytics Senior Analyst Focus: Tableau Dashboard Building & Metrics Reporting Job Summary...: We are seeking a highly skilled and motivated Senior Analyst to join our team in the HR Reporting and Analytics space. In this role...
and contribute to our success. Job Overview We are seeking a Workforce Productivity Data Analyst to collect, aggregate, and analyze... of experience in data analysis or workforce analytics Proficiency in data visualization tools (e.g., Tableau, Power BI) and advanced...
Stealth Monitoring is looking for talented individuals like you! Be the next Workforce Management Analyst. Stealth...'s Workforce Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including...
Setup Monday to Friday, 6 am to 3 pm schedule 1 Secondment role available Job Description The Workforce Analyst... is responsible for actioning changes in our workforce management systems, including staff changes, roster changes, and maintenance...
years experience in capacity planning, client interaction, forecasting, workforce analyst Telco experience in a BPO industry...
in development of meaningful reporting metrics, and reporting templates Experience working in projects as a business analyst... or project analyst Experience with financial management Nice to Have: Bachelor’s degree in business, or Technology...
analyst or project analyst Experience with financial management Nice to Have: Bachelor's degree in business...
Job Description: Role Purpose: A Workforce Management professional that provides analytical support and guidance... of business experience in Call Center and/or workforce management environment systems, terminology, and processes. Technical...
of Workforce Management Professionals ensures Dexcom has the necessary resources to fulfill our commitment to patients and empower...) Knowledge on Genesys or other workforce management tools and call managements systems. You are proficient in Microsoft Suite...
Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
for managing workforce processes to ensure client's service objectives are met. Make independent judgment to resolve client needs... within defined workforce policies and procedures. Act as liaison with internal operations team and client(s) to effectively address...