tables, formulas, and data analysis). Experience in workforce management tools and real-time monitoring systems...Job Title: Real-Time Analyst (RTA) Industry: Financial/Cryptocurrency Type of Support: Voice and Non-Voice Work...
Job Title: Workforce Management Real-time Analyst Skills: Data Collection, Management & Analysis Experience: 2 - 4... years Location: Muntinlupa, Philippines We at Coforge are hiring Workforce Management Real-time Analyst with the following...
Management Excellent skills in scheduling and real-time time management a must Detail oriented with ability to deliver project...Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
Management Excellent skills in scheduling and real-time time management a must Detail oriented with ability to deliver project...Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
Management Excellent skills in scheduling and real-time time management a must Detail oriented with ability to deliver project...Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
Position: Workforce Management Analyst / RTA Job Location: Alabang As an experienced Workforce Management Analyst / RTA... Coordinate with outsourced sites on SL management and keep the WFM team updated Work on real-time tickets related to schedule...
Responsibilities: Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan from net... assigned special projects. Key Requirements: Working knowledge and technical understanding of Workforce Management principles...
Stealth Monitoring is looking for talented individuals like you! Be the next Workforce Management Analyst. Stealth... in the right place at the right time. The WFM Analyst monitors real-time staffing congruent to the plan and reports...
of Workforce Management Professionals ensures Dexcom has the necessary resources to fulfill our commitment to patients and empower... queues in real time to ensure that we meet business objectives. You will generate and analyze interval-level, daily, weekly...
Responsibilities: Develop and implement workforce management strategies, including forecasting, scheduling, and real-time monitoring... (CWMP), Workforce Management Analyst (WMA), and Workforce Management Leader (WML) certifications required. Minimum of 3...
and implement workforce management strategies, including forecasting, scheduling, and real-time monitoring to optimize staff... and should possess the below qualities Certified Workforce Management Professional (CWMP), Workforce Management Analyst (WMA...
Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded Understand... years experience in capacity planning, client interaction, forecasting, workforce analyst Telco experience in a BPO industry...
team to make informed decisions using available tools, insights, and resources in Real Time Management and Business support...Job Description: Role Purpose: A Workforce Management professional that provides analytical support and guidance...
of Workforce Management Professionals ensures Dexcom has the necessary resources to fulfill our commitment to patients and empower... call, chat and backoffice queues real time to ensure that we meet business objectives. You will generate and analyze...
/manage forecasting, capacity planning, scheduling and real-time management processes and tools Ability to use eWorkforce... or other workforce management technologies based on client needs. Recommend workforce policy and process enhancements to provide...
Requirements At least 6 months of Real Time Analyst/Workforce experience in a BPO setting Excellent verbal and written... and volume concerns Updating schedules to account for breaks, paid time off, tardiness, etc Using workforce management software...
Description We are currently seeking a highly motivated and experienced WFM- Real Time Analyst to join our team. The... in WFM- Real Time Analyst role Strong analytical and problem-solving skills Excellent communication and interpersonal skills...
in workforce management tools. Key Responsibilities: Monitor real-time call volume, agent adherence, and service levels... and maintain accurate reports on workforce performance metrics. Handle escalations related to workforce management and real-time...
looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! The Workforce Management Real Time... Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our clients...
Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal... experience At least 1 year experience specializing in Real-Time Monitoring or Workforce Analysis Advanced knowledge in MS Excel...